Overview

EVERY TASK IS AN OPPORTUNITY TO DEMONSTRATE EXCELLENCE AND DRIVE SUCCESS.

I'm Brendan Anderson, an IT professional based in Holden, Louisiana. With over 5 years of experience, I've dedicated my career to cultivating a culture of innovation and driving excellence within teams.

As a results-oriented IT specialist, I focus on delivering secure, efficient, and scalable solutions that achieve strategic objectives and generate measurable outcomes. My extensive background in systems administration, network management, and cybersecurity uniquely positions me to oversee and enhance IT infrastructure and operations.

EXPERIENCE

2023-Present System Administrator

Livingston Parish Council

  • Administer and maintain the organization's network infrastructure, including routers, switches, firewalls, and wireless access points.

  • Manage and monitor the performance and security of servers, both physical and virtual.

  • Install, configure, and maintain server software and applications.

  • Implement and enforce security policies and practices to safeguard sensitive government data.

  • Provide technical support to end-users, including troubleshooting hardware and software issues.

  • Assist with the setup, configuration, and maintenance of workstations, laptops, and mobile devices.

  • Develop and maintain backup and disaster recovery plans to ensure business continuity.

  • Perform regular backups, test recovery procedures, and update documentation.

  • Maintain detailed records of network configurations, system changes, and software licenses.

  • Share knowledge and expertise with colleagues to enhance the overall IT capability of the department.

  • Subject to call regarding critical infrastructure and emergencies.

2023-Present Reserve Deputy

Livingston Parish Office of Homeland Security and Emergency Preparedness

  • Assisted in coordinating response efforts during natural disasters, such as hurricanes, floods, or wildfires.

  • Conducted workshops and presentations to educate the public on emergency preparedness and response strategies.

  • Helped maintain communication channels between different agencies and organizations during emergencies.

  • Assisted in recruiting, training, and coordinating other volunteers involved in emergency preparedness and response activities.

  • Operated and maintained radio communication equipment to facilitate real-time communication between emergency responders and coordinated programming for emergency broadcasts to disseminate crucial information to the public.

2021-2023 Advanced Repair Agent

Best Buy Geek Squad

  • Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions for their needs.

  • Understands the importance of the customer experience when performing diagnostic discoveries, making recommendations, and protecting customer devices both in-person and by phone.

  • Partners with other team members to ensure consistent and accurate documentation of customer requests and repairs.

  • Provided technical support and troubleshooting for customers' computers, laptops, tablets, and other electronic devices.

  • Installed and configured operating systems, software applications, and antivirus programs.

  • Conducted data backup and recovery procedures to safeguard customers' data.

  • Assisted customers with setting up wireless networks, printers, and other peripherals.

  • Educated customers on the use of technology and provided recommendations for upgrades or replacements.

2020-2020 Correctional Officer Intern

Livingston Parish Sherriff's Office

  • Maintain security within the jail by monitoring inmates' activities, conducting security checks, and enforcing rules and regulations.

  • Escort inmates to and from various areas within the facility, medical appointments, and recreational activities.

2016-Present Family Owned Business

No Nothing Ranch LLC

  • Install, repair, and maintain fences, gates, and other farm structures to secure property boundaries to contain livestock.

  • Feed, water, and provide general care for livestock animals such as Lamancha dairy goats, and chickens.

  • Aid with soap and animal sales.

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EDUCATION ACCOMPLISHMENTS AND AWARDS

Associate in Occupational Studies, Information Technology

ITI Technical College

ICS Certification

100

ICS Certification

200

ICS Certification

700

ICS Certification

800

Certified Apple

Repair Technician

Gold Award Graduate

Highest GPA of Class 2024

ITI Technical College

Citizenship Award

Holden High School

National Flight Academy

Graduate

Certificate of Celebration

City of Baton Rouge

US Coast Guard Academy

Summer AIM

Graduate

US Naval Sea Cadets

Chief Petty Officer

Highest Rank Obtainable

© 2024 by Brendan Anderson.